Impact of Big Five Factors of Personality Factors on Employee Turnover Intentions in Private Banking Sector; Mediating Effect of Work-Life Balance

Abstract

This study focused on the relation between the big five factors of employees’ personality, work-life balance, and turnover intentions amongst employees of private banks in Quetta, Pakistan. The data was collected from the employees of 54 branches of 9 private banks located in Quetta city through structured questionnaires. The hypothesis was well supported by the results, and all hypotheses and sub hypotheses were accepted. According to the findings, work-life balance moderated the relationship between personality factors; work-life balance and these personality factors also have a strong impact on employees’ turnover intentions. Extraversion, agreeableness, conscientiousness, and openness are personality traits that might help employees manage their job and non-work activities, and hence these personality traits are positively connected to work-life balance turnover intentions.