Antecedents of Task performance and Employee Turnover: What is Mediating Role of Cognitive Trust?

Abstract

The objective of this study was to explore the mediating function of cognitive trust (CT) on leadership and remuneration and employee task performance and employee turnover intention. This research selected bank employees as sample and received their responses in form of survey and SmartPLS 3.0 was utilized to analyze the collected data. The outcomes of this study found that there was a significant role of mediation of cognitive trust between leadership and task performance and the relationship was positive. In addition, there was negative relationship between leadership and employee turnover intention with the mediation of cognitive trust. In addition, remuneration has and task performance has significant positive relationship with the mediation of cognitive trust and significant negative relationship between remuneration and employee turnover intention with the mediation role of cognitive trust. The significant moderating role of organizational culture is found between cognitive trust and employee task performance.  Positive work-related performances of employees can be achieved by managers through giving importance to leadership, remuneration and cognitive trust. This study utilized SmartPLS 3.0 for analysis due to its precise and unique measures such as measurement model that do not considers co-variances as reliable. Furthermore, in the giving setting none of study tested the mediating role of cognitive trust with the current study proposed model.