Female Students’ Satisfaction about Role of University in Providing Facilities and Services
Keywords:
University responsibility, services, facilities, female students, satisfactionAbstract
The study was design to examine the provision of facilities and services to female students and their level of satisfaction by their university. The main objective of the study was to measure the satisfaction level of female students with the facilities and services that their university provides to its exclusive female students. The study population was comprised of Public University and private university. A random sampling technique was used to select a representative sample from the population and the sample size was 100. An instrument that was used as a tool for data collection from respondents was a questionnaire. The questionnaire consisted of three parts, which include facility provision, service availability and satisfaction level and a total of 47 items were included in the instrument. The collected data are tabulated, analyzed and interpreted in the light of the objectives of the study .
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